Diversity Case Analysis Study Example | Topics and Well Written Essays - 500 words - 1

Diversity Analysis - Case Study Example The blacks were supposed to appeal to the locals (mainly blacks) and the whites to the nation (mainly whites) generally. Even though blacks worked in External Deposits they were not allowed to take up management positions in that section. African-Americans were stereotyped. They were seen as people who are just willing to work from nine- to-five. not smart, hardworking and dedicated as whites so they were seen as not the ideal type for External Deposits. The departments were not properly coordinated. They were treated as two (2) different businesses. The customers of the Retail Operations were treated differently from those of External operations. Thus persons who now reside outside the community find that dis dealt with the people outside of the local area. Ron Wilkin’s needs to restructure the organisation and take a good look and consider altering its employment practices. It is clear that they are disorganised. There are no clear guidelines on how people are hired for the Sales Division. There is some confusion as there is no real guideline as to what constitute Retail and what constitute External. Retail has clients who once lived in the local community while External has clients who live in the local community. There has to be a distinction between the divisions or else customers will be turned away soon. Both black and whites should be allowed to top positions in both sections once they have the credentials and the capacity to do the work. All employees need to be provided with adequate feedback on their performance. There has to be some commitment to equity and fairness in how employees are dealt with. Policies and procedures need to be put in place to provide guidelines relating to staff behaviour and what constitutes an action for dismissal. Everything appeared to be going well at Spencer Owen’s until the dismissal of a black manager. There appears to be some difference in how employees are