Servant Leadership Benefits Both Organizationas and Employees Essay

In the traditional view of leadership, service is the job of the follower. However, servant leadership puts the leader at service. In servant leadership, the leader focuses on servicing their followers; they empathize, nurture, and provide attention so that the followers can develop their full personal capacities (Northouse, 2013). Spears (2002) identified 10 servant leader characteristics: Listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, and commitment to the growth of people. Listening involves the interactive process of communication between leaders and followers (Northouse, 2013). In the traditional world of leadership, we think of leaders as instructing, ordering, or ruling. In servant leadership, leaders listen first to understand and acknowledge their followers. Empathy is the ability to put ourselves in someone else’s position and see where they are coming from. This makes the follower feel unique and validated (Northouse, 2013).Healing does not involve mystical powers, however it does involve offering support to followers by overcoming their personal problems and caring about their well-being (Northouse, 2013). Awareness is similar to emotional intelligence in that it includes the understanding of oneself and the impact one has on others through being attune and receptive to one’s physical, social, and political environments (Northouse, 2013). Persuasion, not coercion, is a servant leadership quality. Persuasion involves the use of gentle non judgmental argument, not force-like coercion (Northouse, 2013). Conceptualization and foresight are similar in that they both require a looking into the future. Conceptualization is visualization to help prepare for complex organiza... ...eir followers can result in ethical and efficient leadership.â€Å"When individuals engage in servant leadership, it is likely to improve outcomes at the individual, organizational, and societal levels (PSU, 2014)†.The servant leadership actions of Charlie Kim and Bob Chapman depict how the proper use of servant leadership creates trust, and inspires productivity; benefiting their organization, their employees, and those around them. References Northouse, P. G. (2013). Leadership: Theory and practice (6th ed.). Thousand Oaks, CA: Sage. PSU WC. (2014). PSYCH 485: Lesson 11, Servant leadership. Retrieved November 8th, https://courses.worldcampus.psu.edu/fa14/psych485/001/toc.html Sinek, Simon. (2014, March). Why good leaders make you feel safe [Video file]. Retrieved from http://www.ted.com/talks/simon_sinek_why_good_leaders_make_you_feel_ safe#t-627531